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7 day return policy
We want you to be completely satisfied with your purchase from Ducky Deals, and we offer a 7-day return policy to ensure your peace of mind. However, under extraordinary conditions, we reserve the right to refuse a return request. Please read the following terms and conditions carefully:
1. Eligible Items for Return:
You may return any product purchased from Ducky Deals within 7 days of the purchase date with proof of purchase, provided that the item is in its original, unaltered condition and with all packaging, tags, and accompanying documentation intact.
2. Return Procedure:
To initiate a return, please bring the item back to Ducky Deals. Our front staff will guide you through the return process.
3. Return Requirements:
Proof of Purchase and the returned item must be in its original packaging and should not show signs of wear, damage, or modification from when it was bought.
4. Excluded Items:
Red tag items are excluded from the 7 day return policy.
5. Extraordinary Conditions:
In rare cases, we may need to refuse a return under extraordinary conditions, which may include, but are not limited to:
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Evidence of misuse, damage, or tampering with the item.
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Items returned after the 7-day return window.
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Items not in compliance with the return requirements listed in section 3.
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Situations where the return could compromise the health and safety of our team members.
6. Refund or Exchange:
Upon successful inspection and approval of the returned item, we will process a refund or exchange within 1 business day from the date the returned item is received. The refund will be issued to the original payment method.
7. Contact Us:
If you have any questions or concerns about our return policy or need assistance with a return request, please contact our customer support team at duckydealsliquidation@gmail.com.
By making a purchase from Ducky Deals, you agree to abide by these terms and conditions outlined in our 7-day return policy, including the extraordinary conditions clause. We appreciate your understanding and support in helping us maintain the quality and safety of our products and services.